I am committed through this statement of ethical practices to promote the highest possible standards of professional conduct.

I will undertake the following:

• I will conduct myself in a professional manner and perform competently and to the highest possible standards at all times.
• I will present or supply services honestly and without misrepresentation, avoiding the use of false, confusing, inaccurate or misleading terms, descriptions and claims.
• I will earn, establish and maintain a reputation for giving excellent quality service.
• I will render proper, fair, reasonable and efficient services to my clients.
• I will deal promptly with any issues and endeavour to make every client an advocate for my services.
• I will advise every client, as I would wish to be advised, if I were the client.
• I will make every service a brick in the foundation of confidence, without which, I would not be permanently successful.
• I recognise that other toastmasters will compete for business within lawful practice.
• I will refrain from discriminatory practices.
• I will maintain the highest reasonable level of safety for all services.
• I will undertake training for the development and improvement of professional standards and practices, on a regular basis.
• I will be responsive to and available for clients before, during and after the event.
• I will hold adequate public liability insurance. (I am obliged to provide evidence of such insurance on request and have a £5,000,000 Third Party Liability Insurance).
• I will maintain and enhance the reputation, standing and good name of the Association of English Toastmasters® and its membership.

This Code of Ethics is a guideline and does not represent the entire scope of good conduct and ethical behaviour. My acceptance and adherence to this Code is my standard practice.